Effective date: September 18, 2026
Speedrop is owned and operated by Techsharks Solution Ltd (RC 9857892), a company registered in Nigeria. By creating an account, placing an order, or otherwise using the Speedrop website, apps or related services (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Speedrop is a marketplace platform that connects customers with independent merchants and riders for the ordering and delivery of food, groceries, parcels and other goods. Speedrop facilitates these transactions but is not itself the seller of the goods ordered from merchants, and delivery is carried out by independent riders.
Prices, availability and delivery times shown on the Service are set by merchants and are estimates only. Payment is processed through our licensed third-party payment provider, Paystack. When you pay for a marketplace order, the merchant's share is paid by the payment provider directly to the merchant, and Speedrop receives its commission, delivery fee and service charge. Orders are confirmed once payment is successfully authorized. Refunds are explained in our Returns & Refunds Policy. Delivery fees, service charges, and applicable taxes will be shown before you confirm an order.
Orders may be cancelled before a merchant begins preparation, subject to in-app cancellation windows. Refunds for incorrect, missing, or undelivered items are handled on a case-by-case basis — contact support with your order ID so we can investigate.
Merchants listed on Speedrop are independent businesses responsible for the quality, safety, accuracy of listings, and preparation of the goods they sell. Merchants must hold any licenses or permits required by law to sell their goods and must fulfil orders in a timely and accurate manner. Commission, the merchant settlement schedule, and how refunds, cancellations and failed orders affect merchants are set out in our Merchant Agreement.
Riders are independent contractors responsible for collecting and delivering orders safely and promptly, and for complying with applicable traffic and safety laws while performing deliveries.
The Service is provided "as is." To the fullest extent permitted by law, Techsharks Solution Ltd is not liable for indirect, incidental, or consequential damages arising from your use of the Service, or from the acts or omissions of independent merchants or riders. Nothing in these terms limits liability that cannot be excluded under Nigerian law.
We may suspend or terminate your access to the Service at any time for conduct that violates these terms or is harmful to other users, Speedrop, or third parties.
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Lagos State.
We may update these terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.
Questions about these terms can be sent to hello@speedrop.ng, or in writing to Techsharks Solution Ltd, No 2 Mosobalaje Street, Shagari Estate, Ipaja, Lagos, Nigeria.