Your data

Delete your data without deleting your account

You can ask us to delete specific personal data from your account in the Speedrop, Speedrop Rider or Speedrop Merchant app, published by Techsharks Solution Ltd, and keep using the app.

How to request data deletion

  1. Email privacy@speedrop.ng from the email address on your account, with the subject "Data deletion request".
  2. Tell us which account it is (customer, rider or merchant) and which data you'd like deleted.
  3. We'll reply within 3 working days to confirm the request, and complete it within 30 days.

Data you can ask us to delete

  • Saved delivery addresses (customers can also remove these in the app)
  • Profile photo or selfie
  • Chat messages and support conversations
  • Location history from past deliveries
  • Phone number (if your account uses email to sign in)

Data we must keep while your account is open

  • Riders: identity and vehicle documents, needed to keep you verified to deliver.
  • Riders and merchants: bank details, needed to pay you.
  • Transaction, payment and payout records: kept for up to 6 years to meet Nigerian tax and accounting law.

To remove these too, delete your whole account (see below).

Want to delete your whole account instead?

In the app, go to Profile → Delete account, or follow the steps on our account deletion page. Read more in our Privacy Policy.